Floor Manager (38 hours), Calvin Klein - Roermond (€18.83)

Salary :€18.83 per hour

Responsibilities

Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.

Support the Management team managing all personnel, product and merchandising functions, business processes and results for their store.

Communicate with staff daily their individual sales goals, key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve.

Hold one minute meetings at the end of employees’ shifts; summarise their performance results, provide constructive feedback and recognition.

Execute and model company established best practices in Customer Service, Store Operations, Loss Prevention, and Point of Sale.

Achieve company standards/goals for personal sales results: sales versus budgets, sales per hour and units per transaction.

Respond to and communicate with the Store Manager on all competitors, community information that could impact company business.

Focus staff on the importance of quality relationships with internal and external customers.

Effectively manage customer complaints in a timely and effective way.

Analyse store level reports and create action plans to improve results.

Effectively communicate with the Store Manager regarding day-to-day operational issues of the store.

Perform Manager‑on‑duty functions; manage store opening/closing functions and the sales floor.

Qualifications

You will have a previous track record of supervisory or specialist roles within a premium or luxury brand.

You will have previous people management experience with the ability to resolve conflict and unproductive disagreements.

You will be an effective communicator with the ability to build relationships with ease.

You will be a team player who recognises and celebrates the contributions and achievements of others.

You will be confident in giving feedback that promotes positive behavioural change.

You will work well with change, being able to quickly adapt and work with pace.

You will be energetic and authentic showing a clear presence on the shop floor.

You will approach all issues with a can do approach and act with initiative to find in‑store solutions.

Benefits At PVH, we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates—both at home and at work. PVH Europe and our brands, Tommy Hilfiger and Calvin Klein, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are better with all forms of diversity and take pride in working with top talent from all parts of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Equal Opportunity Employer PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.

#J-18808-Ljbffr