Assistant Store Manager (m/f/d) - Roermond

About the Role Arc’teryx is expanding across Europe and looking for an Assistant Store Manager in Roermond to lead a team of 14 people alongside the Store Manager. The role involves overseeing all aspects of store operations, from team development and financial performance to inventory and brand engagement, while inspiring a customer‑centric culture.

Key Responsibilities

People Leadership&Culture : Champion Arc’teryx’s Vision, Purpose and Values by cultivating a high‑performing, inclusive and guest‑focused team culture.

Talent Development&Coaching : Support the full employee lifecycle—from hiring and onboarding to performance management and off‑boarding; partner with the Store Manager to build a strong leadership pipeline.

Guest Experience : Lead from the floor at least 80% of the week, modeling best‑in‑class service and ensuring every guest interaction reflects our commitment to excellence.

Product&Brand Storytelling : Own product and inventory management; run walkthroughs, lead visual merchandising and use storytelling to boost sell‑through and bring products to life for customers.

Community Engagement : Collaborate with the Store Manager and Community Marketing Manager to execute impactful store events and build meaningful partnerships that grow brand presence and community involvement.

Operational Excellence : Support store operations and business priorities as assigned by the Store Manager, including scheduling, labour planning and compliance.

Financial Performance : Deliver on bold business objectives by supporting sales growth, expense control and overall store profitability.

Job Requirements

Leadership Experience : 2–3 years in retail management, ideally within premium, outdoor or sports lifestyle brands, with a proven ability to lead, motivate and develop high‑performing teams.

Business Acumen : Skilled in budgeting, forecasting, expense control and driving profitable results with an entrepreneurial mindset.

Guest‑Centric Mindset : Passionate about delivering exceptional guest experiences and fostering brand loyalty through service, storytelling and community engagement.

Operational Excellence : Strong organisational, time‑management and problem‑solving skills, with the ability to manage inventory, scheduling and team performance.

Language Skills : Fluency in the local language (e.g., German) and English is essential.

Flexibility : Willingness to work key retail periods (e.g., Black Friday and the holiday season) and ability to lift up to 30 lbs where required.

Hours&Compensation Hours:

Full‑Time | 5 days a week

Compensation:

Salaried | Base + bonus

Perks&Benefits

LIVE IT : Time and space to connect with nature and pursue a purposeful life

Scheduling Support : Predictable scheduling/rota planning that supports team balance

Arc' Adventure : An employee recognition program offering outdoor experiences

Growth&Learning : Access to leadership training, skill‑building workshops and career development programs

Wellbeing Resources : Support programmes that promote physical, mental and financial wellbeing

Gear Access : Generous employee purchase programme plus industry pro deals

Care&Repair : Access to product care guidance and repair services aligned with our ReBIRD commitment

Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen and values are respected. All applicants, employees and guests can expect equality of opportunity and fair treatment in alignment with our values.

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