Solutions Consultant with Danish and English - Relocation …, Rotterdam
Solutions Consultant with Danish and English - Relocation …, Rotterdam
-
3090 Rotterdam, Nederland
-
Geplaatst op: minder dan een maand geleden
-
Onthouden
Advertentietekst
Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Join
TELUS Digital Bulgaria
as a
Solutions Consultant
for the world's biggest search engine, where you will help users maximize their product experience with strong communication skills in Danish and English.
Benefits
Relocation Bonus:
€1,500 Gross (paid in 2 instalments) to support relocation and initial rent costs
21 Days of Company-Provided Accommodation
on arrival and assistance finding a long‑term home
Fully paid training
Stable job and career development opportunities
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Key Responsibilities
Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
Engage customers through multiple channels, including phone, email and chat
Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
Consistently meet or exceed performance goals for call handling time, first‑call resolution, and customer satisfaction scores
Collaborate with team members to share best practices and contribute to the knowledge base
Participate in ongoing training and stay updated on product knowledge and industry trends
Qualifications
Fluent Danish and English communication skills
Strong interpersonal abilities and customer service orientation
Ability to follow structured guides and processes
Excellence in active listening and problem‑solving
Adaptable and quick to learn new processes and technologies
Self‑motivated with a passion for customer satisfaction
Ideal Candidate Profile
Customer‑focused mindset and delivering exceptional service
Excellent communication style, ability to explain complex concepts simply
Ability to troubleshoot issues and find creative solutions
Collaborates and shares knowledge, and contributes positively to team dynamics
Embraces change, learns quickly, and maintains composure under pressure
No tech background needed!
We offer comprehensive training to equip you with all the product knowledge you need to succeed.
#J-18808-Ljbffr
Join
TELUS Digital Bulgaria
as a
Solutions Consultant
for the world's biggest search engine, where you will help users maximize their product experience with strong communication skills in Danish and English.
Benefits
Relocation Bonus:
€1,500 Gross (paid in 2 instalments) to support relocation and initial rent costs
21 Days of Company-Provided Accommodation
on arrival and assistance finding a long‑term home
Fully paid training
Stable job and career development opportunities
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Key Responsibilities
Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
Engage customers through multiple channels, including phone, email and chat
Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
Consistently meet or exceed performance goals for call handling time, first‑call resolution, and customer satisfaction scores
Collaborate with team members to share best practices and contribute to the knowledge base
Participate in ongoing training and stay updated on product knowledge and industry trends
Qualifications
Fluent Danish and English communication skills
Strong interpersonal abilities and customer service orientation
Ability to follow structured guides and processes
Excellence in active listening and problem‑solving
Adaptable and quick to learn new processes and technologies
Self‑motivated with a passion for customer satisfaction
Ideal Candidate Profile
Customer‑focused mindset and delivering exceptional service
Excellent communication style, ability to explain complex concepts simply
Ability to troubleshoot issues and find creative solutions
Collaborates and shares knowledge, and contributes positively to team dynamics
Embraces change, learns quickly, and maintains composure under pressure
No tech background needed!
We offer comprehensive training to equip you with all the product knowledge you need to succeed.
#J-18808-Ljbffr
Belangrijke informatie
-
BedrijfsnaamTELUS Digital
-
PositieSolutions Consultant with Danish and English - Relocation to Sofia, Bulgaria
Veiligheidstips
Wees voorzichtig bij multilevel marketing programma’s en hun inkomensvoorspellingen.
Meer informatie over deze advertentie
Solutions Consultant with Danish and English - Relocation … is geplaatst in de Rotterdam juridisch, consutancy rubriek op Locanto.
In deze rubriek zijn er momenteel geen andere advertenties geplaatst in Rotterdam.
Geïnteresseerd in meer? Verbreed je zoekopdracht om advertenties in nabijgelegen gebieden van Rotterdam. te bekijken. Dit omvat juridisch, consutancy in Barendrecht, Capelle aan den IJssel en Vlaardingen. In totaal zijn er 14 advertenties binnen een straal van 15 km voor deze rubriek. Als je deze advertenties wilt bekijken, klikt u hier.