Claims Handler II, Rotterdam

Claims Handler– Hull (Marine)

Location: Rotterdam Working pattern: Hybrid Are you experienced in claims and ready for a role with more variety, technical depth, and meaningful responsibility? This is a claims opportunity within a highly specialised marine portfolio, where no two cases are the same. You will work on complex hull-related claims, high-value marine cases, superyachts, land-based equipment, and specialist assets that require careful judgement, curiosity, and technical thinking. This is not a purely process-driven claims role. It is an opportunity to build real expertise in a respected specialist market.About the role

As a Claims Handler Hull, you will manage a portfolio of hull-related claims from first notification through to resolution. You will work closely with underwriters, brokers, external experts, surveyors, and clients to assess claims, review technical information, and make well-considered decisions.The portfolio can include: Superyachts Complex hull claims Cranes, heavy machinery, and specialist land-based equipment High-value and non-standard claims Cases where judgement and investigation are just as important as process Why this team

You will be joining a highly experienced specialist claims team with more than 150 years of combined expertise. That depth of knowledge creates a strong learning environment for someone earlier in their marine claims career, while also offering the technical complexity and market exposure that more experienced claims professionals often look for.For someone developing their career, this is a chance to gain meaningful exposure earlier than you might in a more traditional claims environment. For someone already experienced, it is an opportunity to focus again on interesting, complex work rather than volume, repetition, or purely administrative claims handling.What you will be doing

Managing hull-related claims end-to-end Handling technically complex and high-value cases Reviewing claim circumstances, policy coverage, documentation, and expert input Working closely with brokers, underwriters, surveyors, and external specialists Applying judgement to claims that may not always have a straightforward answerBuilding trusted relationships internally and externally Contributing to a collaborative, knowledgeable, and specialist claims environment What we are looking for

Around 3+ years’ experience in marine, hull, transport, cargo, or related claims A genuine interest in developing deeper technical expertise Strong analytical thinking and attention to detail The confidence to handle complexity, or the ambition to grow into it A collaborative and professional approachCuriosity, ownership, and the ability to think beyond standard process Experience in cargo or a related claims environment could be a strong foundation, especially if you are looking to move into a broader or more technically complex marine role. What you will gain

Exposure to some of the most interesting claims in the marine market The opportunity to accelerate your development or deepen your technical expertise A supportive team with significant knowledge and strong market credibility Real ownership of complex claims A stable and respected environment where people build long-term careersHybrid working from Rotterdam.

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