Customer Service Representative Maastricht, Geverik

Be the voice clients trust and the problem-solver they remember! Do you thrive in a fast-paced logistics environment and love being the go-to person for clients? As a Customer Service Representative, you’ll handle everything from shipment updates to invoice processing. In return, you’ll earn up to €2,800 gross per month, receive travel reimbursement and build a pension, all while working in a dynamic, growth-oriented team.

Employment agency Manpower is looking for a Customer Service Representative for a logistics company in Maastricht. As a Customer Service Representative, you’re the link between customers and operations. You’ll ensure smooth shipment processing, resolve issues, and contribute to long-term client satisfaction. Your daily responsibilities include:

Acting as the first point of contact for clients regarding shipment handling

Communicating operational updates and status changes to customers

Answering client inquiries and resolving concerns to strengthen relationships

Logging and resolving complaints; reporting recurring issues to Business Development

Spotting commercial opportunities and sharing them with the sales team

Updating customer and financial data in the system, including archiving

Preparing standard reports and distributing customer invoices

Verifying and processing purchase invoices from transport partners

What’s in it for you

Gross monthly salary between€2,700 and €2,800

Travel reimbursement of€0.23 per kilometre

Full-time position of 40 hours per week

Temporary contract via Manpower with the possibility of a permanent position

Access to 200+ online training courses via Manpower Academy

Pension accrual via Manpower

You’ll be working at a leading global player in supply chain management, with around 200 team members in Oud-Gastel. This company values both professional development and team culture. From internal training programs like LEAN and 5S to a lively staff association that hosts monthly events, they combine career growth with a people‑first approach. Expect a dynamic environment where your skills are valued and where fun is part of the job.

Working hours In this full-time role, you’ll work from 08:30 to 17:00 on weekdays.

Qualifications

At least a mbo+ level diploma or higher

Previous experience in a customer service or logistics-related role

Full-time availability (40 hours per week)

Fluency in Dutch and English, both written and spoken

Familiarity with logistics or distribution processes is a plus

Skilled in Microsoft Office and comfortable with digital systems

Excellent communication and interpersonal skills

Take the next step in your logistics career. Apply today and grow with a team that moves the world! #J-18808-Ljbffr