Junior Customer Success Consultant - Dutch speaker, Amstelveen

Job Description

ABOUT THIS JOB This is an entry-level / early-career role with structured onboarding and close collaboration with senior colleagues. In this role, you will work closely with retail clients in the Tech&Durables and FMCG sector, helping them better understand their business, markets, and opportunities through NielsenIQ insights. As a Junior Customer Success Consultant, you will learn how to support client decision-making, turn data into clear stories, and build long‑term customer relationships — all with the guidance of experienced colleagues and structured training.RESPONSIBILITIES Client support&relationships Managing retailer relationships (with support)

Participate in client meetings, governance calls, and follow-ups

Help monitor customer satisfaction and key health metrics (e.g. NPS)

Insights&analysis Use NielsenIQ tools to analyze market, category, and customer data

Translate analyses into clear, actionable insights for internal and external stakeholders

Contribute to Joint Business Plans by supporting analysis and tracking progress

Collaboration&growth Identify potential client needs during day-to-day interactions and share opportunities with Account Development

Act as a voice of the customer by escalating data quality or reporting needs

Continuously develop your consulting and communication skills through coaching and training

REQUIREMENTS What we’re looking for Bachelor’s degree in Business, Marketing, Communications, or a related field

Recently graduated or early in your career (up to 2 years’ experience) in customer-facing, analytical, or retail-related roles (including internships or graduate roles)

Fluent in Dutch and English

Interest in data analysis, retail, and customer decision-making

Comfortable working with numbers and learning new tools

Nice to have Experience in Tech&Durables, FMCG, or market research

Experience presenting insights to clients or stakeholders

Exposure to consulting or customer success environments

OUR BENEFITS Customer Success Academy: extensive onboarding and ongoing learning to support your professional development

Flexible hybrid working (home&office)

Exposure to international colleagues while working with local Dutch clients

Diverse Career Paths: explore various career paths within the NielsenIQ structure, both in the Netherlands and internationally, as you grow and advance in your role

Volunteer time off

#LI-hybrid-LN-1 Additional Information

Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AIis governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the mostcomprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on:

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Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the