Sales Development Representative (Fluent in German) …, Utrecht

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We’re pioneering a new era of security. AI-powered since 2016 and market‑leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI‑powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective; it requires us to protect our people, our data, and our planet.

The Sales Development Representative will act as pre‑sales support and is responsible for qualifying leads at the initial stages in the sales funnel. The role requires researching potential customers, connecting with and educating prospects on our product offerings, and qualifying the leads before passing them to the sales team. The primary focus is to turn leads into qualified opportunities by partnering with marketing and sales to create and execute program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in Salesforce.com and our Sales Automation Tool.

Responsibilities

Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)

Develop opportunities for the sales team from prospecting and marketing‑generated leads

Develop and implement outbound prospecting to engage prospective buyers

Respond, engage and qualify inbound leads and inquiries

Collaborate with sales and marketing team members on strategic sales approach

Develop and execute a strong prospecting plan of attack, including email and call scripts

Track all relevant qualification and lead management activity using Salesforce.com

Ensure successful follow‑through of the sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft

Provide in‑depth information to the regional sales teams to enable the most qualified and productive demos

Minimum Requirements

Bachelor’s degree or relevant experience

Familiarity with standard concepts, practices and procedures within the IT Security field a plus

Experience with Gmail and Google Docs

Experience with MS Office

Proven leadership abilities

Organizational project management experience

Excellent verbal and written communication skills

Good computer skills

Friendly phone voice

“Pleasantly persistent” – able to make multiple attempts to reach a prospect

Ability to leave a message and sound interested

Must be highly organized and results‑oriented

Fluent in German

Benefits We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses – all within a modern, high‑tech, and fun work environment. For more details about our benefits in each officelocation, please visit seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit