Master's thesis in Cloud: Hyperscaler strategies for great …, Veenendaal

Role Overview Building a European alternative to dominant cloud platforms requires not only infrastructure but also a compelling user and partner experience. In this thesis, you’ll dive into one of Europe’s most strategic cloud initiatives and explore how proven engagement strategies can be reimagined for a federated, open ecosystem. Your work will help define how future users interact with a next‑generation cloud platform rooted in transparency, interoperability, and European digital sovereignty.

Areas of Interest cloud, UX, infrastructure

Assignment In this thesis you will investigate how major cloud hyperscalers structure and deliver their user and partner experiences. The focus lies on identifying which onboarding and engagement mechanisms—such as documentation, incentives, service models, and marketplaces—are most effective and transferable to a federated cloud model that values transparency and interoperability.

Your tasks are:

Analyze user and partner support strategies of leading cloud hyperscalers.

Evaluate which of these strategies are relevant and feasible within the open, decentralized values of ECOFED.

Define the components of a user‑experience strategy tailored for a federation provider like Info Support within the ECOFED ecosystem.

Validate the proposed experience model through stakeholder feedback, prototypes, or a Proof of Concept.

Deliverables may include a strategic framework, validated service blueprint, or a demonstrator that supports adoption.

Requirements B2 language proficiency in Dutch is required.

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