SAP Techno-Functional Consultant, Zwolle

Job title: Senior SAP Techno-Functional Consultant Location: Zwolle, Netherlands Role Overview We are seeking a highly experienced SAP Techno-Functional Consultant with deep expertise in the Utilities industry. The ideal candidate will possess strong knowledge of SAP IS-U (Industry Specific Utilities) and ABAP development, with proven ability to bridge business requirements and technical solutions. This role emphasizes hands-on functional analysis, process mapping, solution design, and end-to-end SAP testing to ensure robust, high-quality system delivery.

Key Functional Responsibilities

Analyze and document business requirements for utility processes (Billing, Device Management, Customer Service, etc.), translating them into detailed functional specifications.

Lead functional workshops with business stakeholders to gather requirements, validate processes, and define solution blueprints.

Design, configure, and implement SAP IS-U solutions, ensuring alignment with industry best practices and business objectives.

Collaborate with technical teams to develop and enhance custom workflows, OData services, and interfaces between SAP IS-U and other systems (e.g., CRM, Salesforce).

Prepare and maintain comprehensive functional documentation, including process flows, configuration guides, and user manuals.

Support and coordinate data migration activities, ensuring data integrity and completeness.

Plan, design, and execute SAP testing activities, including: Developing test strategies, plans, and scripts for functional and integration testing; Coordinating and conducting unit, system, integration, and user acceptance testing (UAT); Managing defect tracking, resolution, and retesting cycles; Ensuring test coverage for all business scenarios and compliance with quality standards.

Provide functional support during go-live and post-implementation phases, including issue resolution and user training.

Recommend improvements for SAP IS-U architecture, scalability, and operational efficiency.

Work collaboratively with cross-functional teams in an onsite-offshore setup (Netherlands&India).

Required Skills&Experience

10+ years of SAP experience with a strong focus on IS-U and ABAP.

Proven experience in Utilities industry processes (billing, invoicing, device management, market communication/data exchange, etc.).

Expertise in SAP IS-U configuration, custom development, and enhancements.

Strong understanding of integration scenarios with CRM and external systems.

Demonstrated experience in SAP testing (test planning, execution, defect management).

Ability to troubleshoot complex issues and provide innovative solutions.

Excellent communication and stakeholder management skills.

Language Requirement Fluent in Dutch (mandatory) and English.

Certifications

SAP IS-U Certification

SAP ABAP Certification(Additional certifications in SAP CRM or S/4HANA Utilities are a plus)

Preferred Qualifications

Experience in SAP CRM or Salesforce integration.

Knowledge of SAP S/4HANA Utilities migration scenarios.

Familiarity with Agile delivery methodologies.

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