Information Technology Support Engineer, Zwolle
Information Technology Support Engineer, Zwolle
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8000 Zwolle, Nederland -
Geplaatst op: minder dan een week geleden
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Onthouden -
Delen
Advertentietekst
We are currently looking for a
DSS L1 (Desktop Support Services– Level 1)
professional to join our team on an on-site support role.
Work Mode:
On-Site Employment Type:
B2B/ Freelance Contract Location:
Zwolle, Netherlands
Job Responsibilities: Provide Level 1 desktop support for hardware, software, and network-related issues Troubleshoot Windows OS, MS Office, Outlook, and standard business applications Install, configure, and maintain desktops, laptops, and peripheral devices Support printers, scanners, and other end-user equipmentHandle password resets and basic Active Directory tasks Configure email accounts and assist with VPN connectivity Log, track, and update incidents in the ticketing system Escalate complex technical issues to Level 2/Level 3 teams Ensure timely resolution in line with SLA requirements
️ Required Skills&Experience: 1–3 years of experience in Desktop Support / IT Support Strong knowledge of Windows 10/11 environment Basic understanding of networking concepts (IP, DNS, DHCP) Experience with Active Directory and user account management Good troubleshooting and problem-solving skills Strong communication andcustomer service skillsAbility to work independently in an on-site environment
DSS L1 (Desktop Support Services– Level 1)
professional to join our team on an on-site support role.
Work Mode:
On-Site Employment Type:
B2B/ Freelance Contract Location:
Zwolle, Netherlands
Job Responsibilities: Provide Level 1 desktop support for hardware, software, and network-related issues Troubleshoot Windows OS, MS Office, Outlook, and standard business applications Install, configure, and maintain desktops, laptops, and peripheral devices Support printers, scanners, and other end-user equipmentHandle password resets and basic Active Directory tasks Configure email accounts and assist with VPN connectivity Log, track, and update incidents in the ticketing system Escalate complex technical issues to Level 2/Level 3 teams Ensure timely resolution in line with SLA requirements
️ Required Skills&Experience: 1–3 years of experience in Desktop Support / IT Support Strong knowledge of Windows 10/11 environment Basic understanding of networking concepts (IP, DNS, DHCP) Experience with Active Directory and user account management Good troubleshooting and problem-solving skills Strong communication andcustomer service skillsAbility to work independently in an on-site environment
Belangrijke informatie
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BedrijfsnaamSharp Brains Solutions -
PositieInformation Technology Support Engineer
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Melden -
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Information Technology Support Engineer is geplaatst in de Zwolle engineering rubriek op Locanto.
Voor Zwolle zijn er geen andere advertenties in deze rubriek.
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